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Shop Management Software

Complete shop management systems that handle scheduling, estimates, invoicing, customer management, and day-to-day operations. These all-in-one platforms help auto repair shops streamline their workflow and increase efficiency.

12 tools available

Complete Guide to Choosing Shop Management Software

Shop management software is the central nervous system of your auto repair business. The right platform can transform how you schedule appointments, create estimates, manage technicians, track inventory, and communicate with customers. With so many options available in 2025, choosing the perfect solution requires understanding your shop's unique needs.

What is Shop Management Software?

Shop management software (also called auto repair software or garage management systems) is an all-in-one platform that handles the daily operations of your auto repair business. Modern systems are cloud-based, accessible from any device, and integrate with other tools you use like parts suppliers, payment processors, and accounting software.

Key Features to Look For

Essential Features:

  • Appointment scheduling with calendar integration
  • Digital estimates and invoicing
  • Customer database with service history
  • Technician time tracking and workflow management
  • Parts inventory and ordering integration
  • Reporting and analytics dashboard

Advanced Features:

  • Digital vehicle inspections (DVI) with photos/videos
  • Automated customer communication (SMS/email)
  • Online appointment booking portal
  • QuickBooks or Xero integration
  • Mobile app for technicians
  • Marketing tools and review management

Pricing Guide

Shop management software typically costs between $100-$500 per month, depending on your shop size and features needed:

  • $100-$200/month: Basic systems for independent shops (1-2 bays). Includes core features like scheduling, estimates, and invoicing.
  • $200-$350/month: Mid-tier solutions for growing shops (3-5 bays). Adds DVI, advanced reporting, and integrations.
  • $350-$500+/month: Enterprise platforms for multi-location chains. Includes unlimited users, custom integrations, and dedicated support.

How to Choose the Right Solution

For Independent Shops (1-3 bays):

Consider Shop Boss, R.O. Writer, or Protractor. These offer excellent value with all essential features at $100-$250/month. They're easy to learn and don't require extensive training.

For Growing Shops (4-8 bays):

Look at Tekmetric, Shop-Monkey, or AutoLeap. These modern platforms excel at scaling with your business, offer robust DVI features, and have excellent customer communication tools. Expect $250-$400/month.

For Multi-Location Chains:

ServiceTitan, Shop-Ware, or Bolt On Technology offer enterprise-grade features with multi-location management, franchisee support, and advanced analytics. Investment ranges from $400-$1000+/month.

Common Mistakes to Avoid

  • Choosing based on price alone: The cheapest option often costs more in lost efficiency and frustrated staff.
  • Ignoring integrations: Ensure the system connects with your existing tools (parts suppliers, accounting software, payment processors).
  • Skipping the trial: Always test the software with your actual workflow before committing.
  • Not planning for growth: Choose a system that can scale as your business expands.

Implementation Tips

Switching shop management software is a significant change. Plan for 2-4 weeks of implementation:

  • Import customer data during a slow period
  • Train staff thoroughly before going live
  • Run parallel systems for 1-2 weeks to catch issues
  • Set up integrations before launch day
  • Have vendor support on speed dial for the first week

Filter Tools

Showing 12 of 12 tools

T

Tekmetric

All-in-one shop management software with integrated payments and marketing

From $99/mo
  • ✓Digital vehicle inspections with photos/videos
  • ✓Integrated payment processing
  • ✓Two-way text messaging

Best for: Independent shops and small chains looking for an all-in-one solution

Intermediate
S

Shop-Monkey

Modern shop management platform with powerful workflow automation

From $149/mo
  • ✓Workflow automation
  • ✓Digital vehicle inspections
  • ✓Customer portal

Best for: Growth-focused shops that want automation and advanced features

Advanced
A

AutoLeap

Easy-to-use shop management with built-in digital inspections

From $129/mo
  • ✓Digital vehicle inspections
  • ✓Appointment scheduling
  • ✓Estimates and invoicing

Best for: Shops wanting an easy-to-learn system with strong DVI capabilities

Beginner
S

Shop Boss

Affordable cloud-based shop management with powerful features

From $79/mo
  • ✓Appointment scheduling
  • ✓Digital vehicle inspections (BOSS Inspect)
  • ✓Estimates and invoicing

Best for: Budget-conscious independent shops wanting comprehensive features

Beginner
P

Protractor

Enterprise-grade shop management for multi-location operations

From $299/mo
  • ✓Multi-location management
  • ✓Advanced reporting and analytics
  • ✓Digital vehicle inspections

Best for: Multi-location chains and franchises needing centralized control

Advanced
S

Shop-Ware

Complete shop management with integrated repair information

From $189/mo
  • ✓Integrated ALLDATA repair info
  • ✓Appointment scheduling
  • ✓Estimates and invoicing

Best for: Shops wanting repair info and management in one system

Intermediate
T

Torque360

Modern shop management with focus on efficiency and growth

From $159/mo
  • ✓Workflow automation
  • ✓Digital vehicle inspections
  • ✓Customer portal

Best for: Growth-focused shops wanting modern features and automation

Intermediate
R

R.O. Writer

Comprehensive shop management trusted by thousands of shops

From $119/mo
  • ✓Appointment scheduling
  • ✓Estimates and invoicing
  • ✓Inventory management

Best for: Shops wanting proven, reliable shop management software

Intermediate
S

ServiceTitan

Enterprise field service management software

From $499/mo
  • ✓Dispatch and scheduling
  • ✓Mobile technician app
  • ✓Estimates and invoicing

Best for: Multi-location operations and mobile service businesses

Advanced
B

Bolt On Technology

Shop management with focus on profitability and efficiency

From $169/mo
  • ✓Estimates and invoicing
  • ✓Digital vehicle inspections
  • ✓Customer communication

Best for: Shops focused on profitability and efficiency metrics

Intermediate
N

NARPro

Shop management software from NAPA AutoCare

From $99/mo
  • ✓Appointment scheduling
  • ✓Estimates and invoicing
  • ✓Customer database

Best for: NAPA AutoCare certified shops

Beginner
S

Shop Controller

Comprehensive shop management with advanced features

From $139/mo
  • ✓Appointment scheduling
  • ✓Estimates and invoicing
  • ✓Parts ordering integration

Best for: Shops wanting comprehensive management with supplier integrations

Intermediate

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